Shipping Policy

Last Updated: June 2026

Thank you for shopping with GanderVillage. We are committed to delivering your order as quickly and efficiently as possible.

Free Shipping Included

Shipping is included in the price of all products unless otherwise stated on the product page.

Processing Times

Most orders are processed within 1–3 business days after payment is received.

Orders are not processed, shipped, or delivered on weekends or major holidays.

During periods of high demand, processing times may be slightly extended.

Estimated Delivery Times

United States

Most orders arrive within:

5–8 business days

International Orders

Most international orders arrive within:

6–18 business days

Delivery times may vary depending on destination, customs processing, local postal services, weather conditions, and other factors beyond our control.

Order Tracking

Once your order ships, you will receive tracking information when available.

Tracking updates may take several days to appear after the shipment has been processed by the carrier.

Multiple Shipments

Items ordered together may occasionally ship separately from different fulfillment centers.

If this occurs, you may receive multiple tracking numbers.

Shipping Delays

While we strive to meet all estimated delivery windows, delays can occasionally occur due to:

• Severe weather conditions
• Carrier service disruptions
• Customs inspections
• High seasonal demand
• Supply chain disruptions
• Incorrect shipping information provided at checkout

GanderVillage is not responsible for delays caused by shipping carriers or events beyond our control.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided and the order has already been processed or shipped, additional shipping charges may apply to reship the package.

Lost or Missing Packages

If your package appears lost, please contact us as soon as possible.

We will work with the carrier to investigate the shipment and help determine the best resolution.

Customs, Duties, and Taxes

International shipments may be subject to customs duties, taxes, import fees, or other charges imposed by your country.

These charges are the responsibility of the customer unless otherwise required by law.

Damaged Packages

If your package arrives visibly damaged, please:

• Take photos of the package and contents
• Retain all packaging materials
• Contact us within 7 days of delivery

We will work with you to resolve the issue as quickly as possible.

Questions?

If you have any questions regarding shipping, tracking, or delivery, please contact us through our Contact Us page.

Thank you for shopping with GanderVillage.