Shipping Policy

Last Updated: June 2026

Thank you for shopping with GanderVillage.

We are committed to providing reliable shipping and clear delivery expectations for every order.

Free Shipping

We currently offer FREE shipping on all orders. No minimum purchase is required.

Order Processing

Orders are typically processed within 1–3 business days.

Processing time is separate from shipping time and includes order verification, packaging, and shipment preparation.

Orders are not processed, shipped, or delivered on weekends or major holidays.

During periods of high order volume, processing times may be slightly extended.

Estimated Delivery Times

United States

Estimated delivery time is 5–8 business days after processing.

International Orders

Estimated delivery time is 6–18 business days after processing.

Delivery times may vary depending on destination country, customs processing, local postal services, weather conditions, and carrier performance.

Order Tracking

Tracking information will be provided when available.

Please allow several days for tracking information to update after a package has been shipped.

Multiple Shipments

Some orders may arrive in multiple packages.

If your order contains products shipped from different fulfillment locations, items may be delivered separately and arrive on different dates.

Delayed Deliveries

While we strive to meet all estimated delivery windows, shipping delays may occur due to:

• Severe weather

• Natural disasters

• Carrier disruptions

• Customs inspections

• High seasonal demand

• Public holidays

• Other circumstances beyond our control

GanderVillage cannot guarantee specific delivery dates.

Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect shipping address is provided, please contact us immediately.

Once an order has been shipped, we may be unable to modify the delivery address.

GanderVillage is not responsible for packages delivered to an address entered incorrectly by the customer.

Lost or Stolen Packages

If tracking shows your package has been delivered but you cannot locate it, we recommend:

• Checking around your property

• Contacting household members or neighbors

• Contacting the shipping carrier directly

If you still need assistance, please contact us and we will do our best to help investigate the issue.

Customs, Duties, and Taxes

International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.

These charges are the responsibility of the customer and are not included in the purchase price unless otherwise stated.

Contact Us

If you have any questions regarding shipping or the status of your order, please contact us through our Contact Us page.

We appreciate your business and thank you for choosing GanderVillage.